Sackstraße 3-5, City centre, 8010 Graz, Austria
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Palais-Hotel Erzherzog Johann Overview

First Impressions

Walking up to the Palais-Hotel Erzherzog Johann on Sackstraße, you immediately get that “I’m staying somewhere with history” feeling. The building itself has this elegant Austrian facade that fits perfectly into Graz’s old town charm — honestly, it looks like it belongs in a period drama. The entrance feels grand without being intimidating, and the staff genuinely seem happy to see you arrive. You know what strikes me most? It’s a four-star property that doesn’t try too hard to impress, which actually makes it more impressive.

Location That Actually Matters

Here’s the thing about staying in Graz’s city center — you’re literally steps away from everything that matters. The hotel sits right in the heart of the historic district, so you can walk to Hauptplatz in about three minutes, and the famous Schlossberg is practically next door. I mean, couples rate this location nearly perfect for good reason — you can stroll to dinner, explore the old town’s winding streets, and still feel like you’re staying somewhere special rather than just convenient. The Sackstraße itself is this lovely pedestrian area where you’ll find yourself people-watching from nearby cafes. Plus, you’ve got easy access to trams if you want to venture further out.

The Rooms and Comfort

The room options strike that perfect balance between traditional Austrian elegance and modern comfort. You’ll find high ceilings and classic furnishings, but everything works exactly as it should — the WiFi is solid, the beds are genuinely comfortable, and the bathrooms are well-appointed. What I appreciate is that they haven’t over-renovated the character out of the place. Some rooms overlook the charming street below, while others face the quieter courtyard — both have their appeal depending on whether you want to watch the city wake up or prefer peaceful mornings.

Breakfast and Practical Perks

The breakfast buffet is actually worth getting up for, which isn’t something I say lightly. They’ve got the usual continental spread, but it’s done well — fresh pastries, quality coffee, and enough variety to fuel whatever adventure you’ve planned for the day. The fact that parking is available at the hotel is honestly a lifesaver if you’re driving in Austria — finding a spot in Graz’s center can be a real headache otherwise. These practical touches matter more than fancy amenities when you’re actually traveling.

Why Guests Keep Coming Back

There’s something telling about a hotel that has more repeat guests than most others — it means they’re doing the fundamentals right consistently. The Palais-Hotel Erzherzog Johann isn’t trying to be the flashiest place in town, but it delivers on what matters: a great location, comfortable accommodations, and service that makes you feel welcome. Whether you’re exploring Graz for the first time or you’re one of those travelers who’s discovered this gem and keeps returning, it’s the kind of place that just works without any drama or disappointment.

Palais-Hotel Erzherzog Johann Accommodations

AccommodationDetails
Classic Single Room1 single bed for 1 adult
Comfort Double Room1 large double bed for 2 adults, 1 child
Superior Double Room1 large double bed for 2 adults, 1 child
Classic Double Room1 large double bed for 2 adults, 1 child
Suite2 × 1 sofa bed and 1 large double bed for 4 adults, 3 children
Superior Triple Room1 sofa bed and 1 large double bed for 3 adults
Special Offer Double Room1 large double bed for 2 adults, 1 child
Superior Family Room1 sofa bed and 1 large double bed for 2 adults, 2 children
Economy Double Room1 large double bed for 2 adults, 1 child
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Reviews of Palais-Hotel Erzherzog Johann

  • Katrin from Austria (9/10)

    Beautiful hotel in central Graz with excellent service — we hope to be back.

  • Sara from Croatia (8/10)

    Location

  • Barbara from United Kingdom (7/10)

    Location

  • Fadol from Romania (8/10)

    all

  • Dan from Hungary (7/10)

    The location.

  • Chapman from United Kingdom (9/10)

    Location . High calibre hotel

  • Bernhard from Austria (7/10)

    The location in the Center was great

  • Berno from Belgium (8/10)

    Very friendly staff, great service in a nice, stately hotel. The location is also great, as it lies in the heart of Graz.

  • Visitor from Israel (8/10)

    Best location and a fair price. The hotel is old but ok for one night

  • Rupert from Austria (8/10)

    room was rather cold and heating not very effective

Surroundings

What’s nearby:

  • Murinsel: 300 m
  • Zeughaus: 250 m
  • Glockenspiel: 350 m
  • Matthey-Park: 1.7 km
  • Harmsdorfpark: 3 km
  • Kunsthaus Graz: 250 m
  • Grazer Landhaus: 300 m
  • Graz Clock Tower: 400 m
  • Schlossbergsteig: 300 m
  • Platz der Menschenrechte Graz: 1.6 km

Restaurants & cafes:

  • Restaurant Paradiso: 50 m
  • Restaurant Tagescafé Freiblick: 50 m
  • Restaurant Altsteirische Schmankerlstube: 50 m

Top attractions:

  • Eggenberg Palace: 3.4 km
  • Arnold Schwarzenegger Museum: 6 km

Natural beauty:

  • Forest Plabutsch: 5 km

Ski lifts:

  • Gedersberg Ski Lift: 9 km
  • Wimmerlift Ski Lift 1: 15 km

Public transport:

  • Train Schloßbergbahn: 400 m
  • Train Märchengrottenbahn: 250 m

Closest airports:

  • Graz Airport: 8 km
  • Maribor Edvard Rusjan Airport: 77 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Kitchen:

  • Electric kettle

Parking:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer

Wellness:

  • Fitness
  • Fitness centre
  • Sauna

Food & Drink:

  • Kid-friendly buffet
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • German
  • English

Cleaning services:

  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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House Rules at Palais-Hotel Erzherzog Johann

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 8 rooms, different policies and additional supplements may apply.

Check-in:

  • From 3:00 PM
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 6:00 AM to 12:00 PM

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

8.5

Location:

9.8

Free WiFi:

8.5

Facilities:

8.0

Cleanliness:

8.7

Value for money:

8.2